If you want to stop gambling at Mythoswin, for a day or for years, there are four options with very different effects. This guide compares them, explains how to apply each one, and lists free UK organisations that can help. You do not need to give anyone a reason.
Your options compared
| Option | Length | Can it be reversed early? | Covers other sites? | Marketing stops? |
|---|---|---|---|---|
| Account closure | Indefinite | You can ask to reopen, subject to checks | No | Yes |
| Time-out | 24 hours to 6 weeks | No | No | Yes |
| Self-exclusion | 6 months to 5 years | No | No | Yes |
| GAMSTOP | 6 months, 1 year or 5 years | No | All GB-licensed sites | Yes |
Closure suits someone who simply does not want their Mythoswin account any more. If gambling feels out of control, choose self-exclusion or GAMSTOP, because a closed account can be reopened while an exclusion cannot.
Before you do anything: withdraw your balance
- Open the Mythoswin Cashier and choose Withdraw.
- Withdraw your full real-money balance to your verified method (see Mythoswin withdrawals). E-wallets pay out in under 3 hours, and debit cards in 1–3 days.
- Bonus funds and unused free spins are forfeited when you close or exclude, so do not try to finish wagering first.
- If a withdrawal is still pending when the restriction starts, it is still processed. Any balance left over is returned via support.
How to close your account
- Go to My Account → Safer Gambling (or Account Settings) and choose Close account.
- Select a reason if you wish. This is optional.
- Confirm, and you will be logged out. Alternatively, ask live chat to close the account for you.
Closure ends Mythoswin marketing emails and texts. If you later ask to reopen the account, support may ask questions first to make sure it is appropriate.
How to take a time-out
A Mythoswin time-out is a short break when you want to step away, for example during a stressful week.
- Go to My Account → Safer Gambling → Take a break.
- Choose a period between 24 hours and 6 weeks.
- Confirm. You are logged out straight away and cannot log in to play until the period ends.
The time-out cannot be lifted early, even if you contact support.
How to self-exclude
Self-exclusion from Mythoswin is for when you need a firm, longer stop.
- Go to My Account → Safer Gambling → Self-exclusion, or ask live chat.
- Choose a period between 6 months and 5 years.
- Confirm. The account is locked, marketing stops, and Mythoswin will take steps to stop you opening a new account.
Because self-exclusion at Mythoswin only covers this one casino, most people who self-exclude also register with GAMSTOP.
How to register with GAMSTOP
- Visit gamstop.co.uk and choose Register.
- Enter your name, date of birth, address, email and mobile number.
- Pick 6 months, 1 year or 5 years.
Registration is free and usually takes effect within 24 hours across every gambling site licensed in Great Britain. Extra protection helps too: ask your bank to switch on its gambling block, and consider blocking software on your devices.
Free help in the UK
If gambling is affecting your money, relationships or mood, these organisations are free and confidential:
- GamCare / National Gambling Helpline: call 0808 8020 133, free, 24/7, or use live chat on the GamCare website.
- BeGambleAware: begambleaware.org offers self-assessment tools and links to local treatment.
- Gordon Moody: residential and online treatment programmes for people severely affected by gambling.
- GAMSTOP: gamstop.co.uk for national self-exclusion.
You can also set deposit limits, loss limits and reality checks without stopping completely. See the responsible gambling page for every tool, or contact Mythoswin customer support to have an agent apply them for you. For other topics, return to the Mythoswin help centre. Gambling is for adults aged 18+ only.
